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Find answers to the most frequently asked questions about UnipolMove: information on services, costs, installation and use. 

To activate the UnipolMove service as a Private Customer, sign the contract either via the UnipolMove website or App, following the procedure, or at a UnipolSai Agency. If you are a Business Customer, sign the UnipolMove contract at a UnipolSai Agency.

A licence plate can be associated with each device in a UnipolMove contract.
In addition, the licence plate can be changed at any time on your Electronic Toll Collection profile whenever required

The device can be used nationally at toll booths enabled for electronic payments bearing the EU logo. We are rolling out the service to the few remaining routes, which can be found at this link: https://www.unipoltech.com/it/Documents/UnipolMove_Mezzi%20Leggeri_Tratte%20in%20attivazione_v5.0.pdf

If you have forgotten your Username and Password, click on “Forgot your login credentials?” on the profile login page and follow the instructions to create a new password, or recover your username, to login.

Details of your invoices can be found your Homepage Member Area. Individual Customer toll invoices will be issued monthly (every 30 days). Business Customer invoices will be issued every 15 days. The invoicing day is counted from the contract’s signing date.

On the Homepage of the Reserved Area on UnipolMove.it, you can view all the details of your Electronic Toll invoices.

If you are a Private Customer, from the UnipolMove App you can view the invoices and receipts for both Electronic Toll and all other services, such as Roadside Assistance, Glass Repair and so on.

Just follow these steps:

1) open the UnipolMove App;

2) click on your Profile icon at the top right;

3) click on the Settings symbol;

4) scroll to the “Receipts, invoices and credit notes” section.

Private Customers receive Electronic Toll invoices every month (every 30 days). Business Customers, however, receive invoices every 15 days. The billing frequency starts from the date you signed the contract.

UnipolMove involves the use of an electronic device to be placed on the windshield of the vehicle that communicates with the detection systems of highway toll booths, allowing the toll to be charged automatically to the user’s account associated with the service.

UnipolMove provides two plans:

  • Basic Plan, with monthly subscription
  • PayPerUse plan, with payment upon use

The device can be purchased on the UnipolMove website or App, at Unipol Group Agencies or at one of the enabled points of sale.

With UnipolMove you can request up to 2 devices associated with the same private contract, up to 30 for Small-Business contracts and up to 1000 for Corporate contracts.

UnipolMove is an electronic toll collection service that allows people to pay highway tolls quickly and without stopping at toll booths.

In addition to electronic toll collection, UnipolMove offers other integrated services, including:

  • Accessing and paying for contracted parking spaces
  • Payment for parking on blue stripes
  • Access to Milan’s Area C

and many other mobility-related services.

UnipolMove, once received, is already active and ready to use. All you need to do is install it on the windshield of your vehicle, preferably near the rearview mirror, following the instructions provided. This ensures that the device is properly detected by toll booths on highways.

With UnipolMove, the cost of the toll is the same as on standard highway fares, with no surcharges. You are charged the exact amount set by the highway company for the section you travel.
UnipolMove charges a monthly fee or a cost-per-use (depending on the plan you choose) for the use of the device and additional services, but does not charge extra on individual tolls compared to standard toll booth rates.

With the UnipolMove device you travel throughout the country, with the exception of Sicily. The enabled toll stations are the yellow ones with the European flag symbol and the electronic toll “T”.

Scroll through the routes where the UnipolMove electronic toll service is active and those currently being activated by clicking here.