Parking

There are 3 types of parking spaces:

1. Blue line parking spaces: parking areas delimited by blue lines that charge a variable hourly rate depending on the municipality and area. Payment is made at the end of the parking period, using the payment card entered on the UnipolMove App when registering for the service;
2. On-site car parks: small and medium-sized facilities located in cities where you can access and pay via the UnipolMove App, without reading the vehicle licence plate associated with your UnipolMove device;
3. Affiliated car parks: medium and large affiliated facilities (e.g., airports, stations, trade fairs, etc.), which can be accessed by reading the licence plate of the vehicle associated with your UnipolMove device, paying automatically by debiting your current account linked to the UnipolMove service.

You can pay for parking on the blue line parking spaces from the UnipolMove App: after saving your payment method, select the zone where you are parking, and pay only for the actual minutes of parking. We shall notify you before the deadline and you can add more minutes.

Some municipalities require a card to be displayed on the dashboard of the car to facilitate possible checks by authorised personnel. You will find our card attached to your UnipolMove registration email, or at this link.

You can access and pay for parking in the facility from the UnipolMove App.
How to do it
Log in to the UnipolMove App. In the “Services” section, click on the “Parking” card and select “Facility” at the top right of the map.
Find the car park you are interested in on the map and click on its icon. You will then be able to view the main information about the facility, book your parking space and get directions to it. If you have not booked a parking space, you can still access the facility and park with UnipolMove via the App.

When you arrive at your chosen facility, depending on the type, you can access, pay and leave, all through the App:

• Automated facilities: approach the barrier, make sure you are the first in line and from the UnipolMove App, in the parking detail or Live section, click on the button to access the site. Before leaving, complete the payment directly from the UnipolMove App. Approach the barrier and click the button from the UnipolMove App to exit.
• Non-automated facilities (with operator): approach the entrance, make sure you are the first in line and from the UnipolMove App, in the car park detail or Live section, click on the button to access the site, so the facility operator will welcome you and check in your vehicle. Before leaving, complete the payment directly from the UnipolMove App. The operator will check if the payment was successful and you can then leave.

The Affiliated Parking service allows you to park in affiliated facilities without worrying about the ticket and its payment through frontal reading of your licence plate.

The service can be activated free of charge on the licence plates associated with your UnipolMove contract. You can request its activation via the UnipolMove App: go to the “”Services”” section, click on the “Affiliated Car Parks” card and activate the service by following the instructions indicated. Remember activation is instant, and if you change the licence plate, you will have to reactivate the service on the new licence plate.

Both individual and business customers can request activation of the UnipolMove affiliated Car Park service. To ensure successful activation of the service, check whether it is already active on the same licence plate with other payment methods or operators (e.g., PayPal).

To find out which affiliated car parks are enabled, go to the “Services” section and click on the “Affiliated Car Parks” card: enter the address you are interested in on the map and view the available active car parks. We are in the process of increasing the number of affiliated car parks.

Accessing and parking with your motorbike in affiliated facilities, which read the licence plate associated with your UnipolMove device, depends on automatic rear licence plate readers installed on site by the operator.
Check the UnipolMove App’s list of Affiliated Car Parks where “Motorbike Parking” is specified.

To enter and exit Affiliated Car Parks, use the lanes displaying the UnipolMove logo, approach the barrier, wait a few seconds for the barrier to rise, and pass through without collecting your ticket. The system will detect the licence plate associated with your UnipolMove device, and will check whether you have enabled the “Affiliated Car Parks” service.

You will pay the parking fee automatically, directly from the account associated with UnipolMove, and you will see it in the UnipolMove App and on your bill together with the motorway toll fees.

NOTE. To access Rome airport car parks with UnipolMove, you can use all the entrance lanes, even those without the UnipolMove logo: they are all enabled!

This may be because the parking management system could not read your front licence plate or had technical problems. We advise you to check the cleanliness and integrity of the licence plate.

The parking management systems in the Affiliated Car Parks take a few seconds to read your licence plate and run the checks. Please wait and do not to collect the ticket. If the problem persists and conditions allow you to do so safely, you can reverse a few metres and try to pass again.

Ask for assistance from the operator of the Affiliated Car Park, hand in your ticket and communicate your licence plate. After verifying eligibility for the service, the operator will cancel the ticket and upload your licence plate into the system.
From then on you can safely leave as a UnipolMove customer and pay automatically, with no risk of double charging.
If you have paid a parking ticket, the operator will cancel the one automatically registered on Unipolmove.

Open a support ticket from the UnipolMove App or Member Area. It highlights the ticket’s type, detail and subject, and attaches a copy of the ticket. 

UnipolMove customers are entitled to dedicated discounts. Find them in the UnipolMove App in the details of the individual Affiliated Car Parks. Go to the “Services” section, click on the “Affiliated Car Parks” card, and click on the Affiliated Car Park.
The fee is directly calculated by the operator based on your parking time in the Affiliated Car Park. UnipolMove does not calculate the tariff. If you do not receive the discount, contact the operator’s support service directly to make the necessary checks.
Consult the operator’s website from the link in the individual car park detail, on the UnipolMove App.

The Affiliated Car Park may have technical problems or did not recognise your licence plate.
To claim your discount, go directly to the support service of the affiliated Car Park and show your ticket. The operators will carry out the necessary checks and upload your parking period on UnipolMove so you can benefit from your dedicated discounts.

You can consult the list of car parks affiliated with UnipolMove at this link, or consult the map of car parks on UnipolMove.it

If you have a problem with your payment and you think you have paid twice, you can open a ticket in the “Assistance and Complaints” section of the Restricted Area on UnipolMove.co.uk. Provide all the necessary details, including your ticket. We will contact the operator to verify the situation. If the double payment is confirmed, we will refund the amount paid via UnipolMove or discount it from your next invoice.

In this video tutorial, we explain how you can use the UnipolMove App to park your vehicle on the Affordable Parking Spaces.