UnipolMove service range
FAQ UnipolMove offers and services
To activate the UnipolMove service as a Private Customer, sign the contract either via the UnipolMove website or App, following the procedure, or at a UnipolSai Agency. If you are a Business Customer, sign the UnipolMove contract at a UnipolSai Agency.
Yes, your UnipolMove device is active as soon as you sign the Electronic Toll Collection contract, but for it to work properly you need to complete the activation on the App or on the website by following the guided process in your Member Area.
If you are an Individual Customer, your UnipolMove contract can be associated with up to two devices. If you are a Business Customer, you can associate up to thirty devices with your contract.
Devices purchased at a UnipolSai Agency, or through the UnipolSai digital App/Web channels, and decide to withdraw from the UnipolMove electronic toll collection contract, go to one of the UnipolSai Agencies and return any device(s).
Devices purchased using the UnipolMove’s digital App/Web channels, open a report in the “Electronic Toll Collection Support” section of the UnipolMove Member Area. Complete the report’s type, detail and subject fields, and follow the guided process to complete your withdrawal. You will receive instructions on how to return the device(s).
By subscribing to UnipolMove, you pay the device fee, motorway toll fees and services subscriptions (e.g., Area C), and access discounts with Motorway Concessionaires.
“The Area C service can be activated free of charge on the licence plates associated with your UnipolMove contract. You can request its activation via the UnipolMove App: go to the “”Electronic Toll Collection”” section, click on the “”Area C”” card and activate the service by following the instructions indicated.
Both Individual and Business customers can request activation of the UnipolMove Area C service. To ensure successful activation of the service, check whether it is already active on the same licence plate with other payment methods or operators (e.g., PayPal).
Please note that the Municipality of Milan, following internal checks, may deactivate the service if your vehicle no longer meets the access requirements and, in this case, we shall notify you by email and/or text message. “
Milan Area C residents are entitled to discounts as outlined in the City of Milan website (https://www.comune.milano.it/servizi/area-c-agevolazioni-per-residenti-ed-equiparati). Register your vehicle on the MyAreaC platform.
After registering, you will receive a PIN that can be used on the MyAreaC platform, enabling licence plate-linked discounts.
The amount paid using UnipolMove will be the subsidised fee linked to your vehicle’s licence plate.
A UnipolMove contract can be signed even if another operator’s device is used. Note: two devices on the same vehicle can lead to problems when passing through the toll booth, and duplicated toll charges.
When signing the contract, by downloading the UnipolMove App, mobility services can be quickly and easily managed: blue line parking spaces, refuelling, parking in affiliated facilities, payment of the car tax, bills and fines, in just a few clicks. Additionally, there are discounts on some Unipol Group companies. Find them here https://www.unipolmove.it/wp-content/themes/unipolmove-theme/assets/file/SCHEDA_VANTAGGI_AZIENDE_GRUPPO_UNIPOL.pdf
You can benefit from the following advantages:
- ATIVA (at the barriers of the Tangenziale di Torino ring road: Settimo T.se, Falchera, Bruere, Beinasco, Vadò and Trofarello)
To activate your subscription to the Tangenziale di Torino ring road, access the ATIVA website at https://www.ativa.it/abbonamenti-e-agevolazioni/abbonamento/accesso-area-gestione-abbonamento/, click on “request new subscription” and follow the instructions indicated; - Pedemontana Lombarda motorway
The affiliated service is active by default when conditions laid down by the reference motorway concessionaire are met.
For more details go to https://apl.pedemontana.com/nuovo-piano-sconti-2021; - Brebemi (on the A35 Brescia-Bergamo-Milan section), Tangenziale Esterna di Milano (A58 section), Milano Serravalle – Milano Tangenziali (at Vimercate – Tangenziale Est, Sesto San Giovanni – Tangenziale Nord and Terrazzano – Tangenziale Ovest)
To activate affiliated services, go to the Member Area on UnipolMove.it (in your profile, in your plan, section “Affiliated Services”) or on the UnipolMove App (in your Electronic Toll Collection Profile, in your electronic toll collection data, section “Active Affiliated Services”), and follow the instructions indicated; - Salerno Pompei Naples
The affiliated service is active by default when conditions laid down by the reference motorway concessionaire are met.
For more information go to https://salernopompeinapolispa.it/calcolatore-pedaggi/ - SITAF (on the A32 Turin – Bardonecchia section)
The affiliated service is exclusively reserved for residents in municipalities of the Mountain Communities of Alta and Bassa Valle di Susa and Val Cenischia.
To activate the affiliated service, go to one of the SITAF service centres and bring your UnipolMove device with you. The operator will collect your data and those associated with the electronic toll service to proceed with the request to activate the subscription and, after a few checks, SITAF will notify you of the outcome of the request;
For more information go to https://www.sitaf.it/a32-torino-bardonecchia/servizi/tariffe-e-abbonamenti/abbonamenti/.
If you have any doubts and would like more information, contact the Support Service at no. 800.77.11.55.
The Moto Discount is an agreement reserved for all UnipolMove customers who request its activation. It offers a 30% discount on highway tolls for their motorcycles associated with the UnipolMove device, provided by all participating dealerships.
Please note that the following companies do not participate in this benefit: Autoroutes Esterel-Côte d’Azur (only at the state border with France), Autostrada Pedemontana Lombarda S.p.A., Superstrada Pedemontana Veneta, Consorzio per le Autostrade Siciliane, and Salerno-Pompei-Napoli S.p.A
To request activation of the Moto Discount, follow these instructions:
- Access the Member Area on the UnipolMove.it website, click on “Your Profile” and then on “Your Plan”;
- In the “Agreements” section, click on “Manage” within the “Moto” card;
- Click on “Request activation” by selecting the vehicle you want to request the activation for
- Follow the indicated steps by attaching these documents: the MOTO DISCOUNT form, which can be found on the page, filled out and signed, a copy of a valid identification document, and the vehicle’s registration document.
- Click on “Submit documentation.”
If the verifications are successful, we will send you a confirmation e-mail and you can start travelling with your device benefiting from the provided discount.
Please note:
- The discount can only be managed on the UnipolMove.it website;
- To request activation, you must first associate your UnipolMove device with the license plate of the motorcycle for which you are requesting the discount;
- The request form must be complete with both date and signature. Otherwise, the dealership may not accept the request.
It takes about 3 business days for the Moto Discount to be activated. However, wait for the e-mail confirming the activation of the dealership.
The PAN to be entered is not the one from your payment card. It is an identification code of your UnipolMove device consisting of 20 digits, and you can find it in your Member Area on the UnipolMove website under “Your Profile,” in the “Your Devices” section.
Please note: Do not confuse the PAN with the device code. Both are present under “Your Devices,” but the PAN consists of 20 digits, while the device code consists of 8 digits.
If you want to revoke the Moto Discount active on your UnipolMove contract, follow these steps:
- Access the Member Area on the UnipolMove.it website, click on “Your Profile” and then on “Your Plan”;
- In the “Agreements” section, click on “Manage” within the “Moto” card;
- Click on “Cancel” and then on “Continue”.
Once the revocation is successful, you will receive a confirmation email, and you can continue traveling with your device without benefiting from the provided discount.
If you change your license plate or replace your UnipolMove device associated with the Moto Discount, you must first proceed with the revocation request and then repeat the activation request on the new license plate/device, following the instructions found in the FAQ “How can I activate the Moto Discount?”
Please note: if the motorcycle license plate is not correctly associated with the device on which the Moto Discount activation was requested, you may incur criminal penalties.
No, it is not possible to activate the Moto Discount if you have another active agreement with a participating highway dealership under the same license plate/device. If you wish to request it, you must first cancel the other discounts.
You can view all the information you need by clicking here.
To validate the UnipolMove device you purchased online, please follow these steps:
- Access the Reserved Area on UnipolMove.com;
- When the box appears, click the “Validate Device” button (it may take a few days before you can see the validation box);
- Enter the 8-character code you can find on the side of your device or indicated next to “OBUID” on the back of the box.
By following these steps, you will be able to complete the validation of your device and use it for the services offered.
To validate the UnipolMove device you purchased online, please follow these steps:
- Access the Reserved Area on UnipolMove.com;
- Click on the “Validate device” button;
- Enter the 8-character code you can find on the side of your device or indicated next to “OBUID” on the back of the box.
By following these steps, you will be able to complete the validation of your device and use it for the services offered.
Once you have applied at a PuntoLis for a PIN code to join the UnipolMove service, follow these steps:
- Click here;
- Register now;
- Follow all the steps indicated,
- In the purchase summary step, enter the PIN code delivered by PuntoLis;
- At the end of the procedure, you will receive an e-mail confirmation of your purchase with a QR-code: present it at an enabled PuntoLis and pick up your device.
With the Pay per Use plan, the fee is activated when you first use the device and remains valid until 11:59 p.m. the same day. This mode allows you to benefit not only from the UnipolMove Electronic Toll Service, but also from Accessory Services such as: Blue Stisce, Affiliated Parking Spaces or Milan Area C. We remind you that the use of these services will also result in the UnipolMove fee being charged according to the terms of your contract (Articles 5 and 10).